Navigate Difficult Feedback Conversations

4.6 (35)
4.6 out of 5
35 ratings
5.0
62%
4.0
37%
3.0
0%
2.0
0%
1.0
0%
1 class
60 minutes

Description

Navigate Difficult Feedback Conversations is designed to help participants who have a foundational understanding of how to deliver feedback become more effective in handling difficult reactions such as defensiveness, anger, blame, and withdrawal. The class begins by exploring why feedback conversations feel challenging, including insights from research on social acceptance and emotional triggers. Participants will discuss strategies for managing these conversations, including delivering feedback as observations and seeking permission before giving feedback. 

With interactive case studies and real-world scenarios, participants will have an opportunity to practice navigating emotions in feedback conversations, preparing them to do the same on their teams. 

By the end of this class, you will be able to… 

  • Describe strategies to avoid truth, identity, and relationship triggers in feedback conversations
  • Generate ideas to respond to emotions in feedback conversations
  • List the steps to effectively close out feedback conversations

Once you register, you’ll have access to asynchronous articles and tools. 

Related Courses

How Hone is different
Live learning
Small-group classes over video conference. Join wherever you are.
Interactive activities
Practice new skills in breakout rooms with like-minded professionals.
Real-world application
Apply new skills to your work by taking action and choosing a personalized Hone challenge.
Wed, Jun 18
12:00pm - 1:00pm (PDT)
Abe Medoff

Abe Medoff

Abe Medoff (he/him) is a facilitator, organizer, and consultant who holds space, listens, and strategizes to help people in building a more just and kind world for everyone.
Thu, Jun 26
9:00am - 10:00am (PDT)
Andrea Schwarz

Andrea Schwarz

Andrea Schwarz is an accomplished speaker, consultant, and executive coach with 20 years of experience driving enterprise transformation across diverse industries.
Tue, Jul 1
10:00am - 11:00am (PDT)
Sara Farooqi

Sara Farooqi

For over 15 yrs, Sara has led teams & initiatives focused on ops, organizational culture & social impact across many industries including Fortune 10 companies, higher ed, & IT consulting.
Wed, Jul 9
12:00am - 1:00am (PDT)
Hayley Wintermantle

Hayley Wintermantle

Hayley is an experienced, accredited (AC) Executive Coach and Coach Supervisor, with a background in Psychotherapeutic and Somatic coaching. She always aims to authentically bring her rich and varied expertise to create powerful learning spaces.
Mon, Jul 21
10:00am - 11:00am (PDT)
Andrea Schwarz

Andrea Schwarz

Andrea Schwarz is an accomplished speaker, consultant, and executive coach with 20 years of experience driving enterprise transformation across diverse industries.
Tue, Aug 12
6:00pm - 7:00pm (PDT)
Jacqueline Iloh

Jacqueline Iloh

Jacqueline Iloh is a coach, diversity & equity strategist, and a community and organizational consultant with over ten years of program management and facilitator experience.
Thu, Aug 14
2:00pm - 3:00pm (PDT)
Kristen Earp

Kristen Earp

Kristen concentrates on emotional intelligence, mindful leadership, and relationship building to support leaders facing change, challenges, and uncertainty with greater confidence, clarity, and grit for higher impact and results.
Wed, Sep 3
11:00am - 12:00pm (PDT)
Hayley Dennis

Hayley Dennis

Hayley Dennis is an ICF-PCC certified executive coach with over 20+ years of corporate experience (technology, finance, oil & gas, manufacturing, retail, etc.). Hayley specializes in increasing employee engagement, emotional intelligence, and DEI.
Show more dates
Show less dates