Transform Conflict into Collaboration

How do exceptional leaders navigate difficult conversations within their teams and organizations? In this class, you will learn a step-by-step process to constructively manage conflict and de-escalate larger challenges lying beneath the surface. 

Together we'll explore different conflict styles and how to manage them on your team and learn skills to propel difficult conversations forward and toward a collaborative solution. 

You will leave with a greater understanding of the following: 

• How you typically show up to conflict and the five different conflict styles. 
• Key coaching skills to listening deeply to others' perspectives and uncovering the root of their challenges.
• Strategies to promote collaboration and defuse difficult conversations.