Transform Conflict into Collaboration

4.7 (178)
4.7 out of 5
178 ratings | 0 reviews
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1 class
60 minutes

Description

Designed for managers and individual contributors, “Transform Conflict In Collaboration” will follow a step-by-step process to constructively manage conflict and de-escalate larger challenges lying beneath the surface. The class begins with an overview of the five conflict styles and creates space for you to reflect on your own response to conflict. This sets the stage for deeper engagement in role-plays and case studies, in which you will practice de-escalating conflict using the Dual Concern Model and the Islands Work approach. 

Once registered, you’ll have access to asynchronous articles and tools.

At the end of the course, you’ll be able to: 

  • Describe how your assertiveness and empathy levels determine your conflict style 
  • Utilize questioning techniques to gain perspective of others’ needs, wants, and feelings in conflict situations 
  • Apply a step-by-step approach to manage conflict and de-escalate challenges

Recommended Prerequisites: n/a

Related classes:

  • Identify The Right Conflict Style
  • Navigate Different Intercultural Conflict Styles 
  • Influence Without Authority
  • Build High-Trust Relationships
How Hone is different
Live learning
Small-group classes over video conference. Join wherever you are.
Interactive activities
Practice new skills in breakout rooms with like-minded professionals.
Real-world application
Apply new skills to your work by taking action and choosing a personalized Hone challenge.
Mon, Mar 18
3:00pm - 4:00pm (PST)
Chantelle Kohn

Chantelle Kohn

Chantelle is a leadership development facilitator with over a decade of experience within the non-profit, corporate, government and education sectors. She partners with organizations to build capacity in creating and sustaining thriving workplaces.
Thu, Mar 21
12:00am - 1:00am (PST)
Chantelle Kohn

Chantelle Kohn

Chantelle is a leadership development facilitator with over a decade of experience within the non-profit, corporate, government and education sectors. She partners with organizations to build capacity in creating and sustaining thriving workplaces.
Fri, Mar 29
6:00am - 7:00am (PST)
Hanadi Chehabeddine

Hanadi Chehabeddine

Named “World-Class Peacekeeper” and “Everyday Hero” by the Star Tribune, Hanadi is an inclusion consultant, Speaker and Coach. As a thought-partner to leaders in business, education and government, Hanadi gives voice to communities of color.
Thu, Apr 25
11:00am - 12:00pm (PST)
Sabrina F Creighton

Sabrina F Creighton

Sabrina Creighton is a seasoned facilitator, training manager, and HR professional. Her passion is developing managers' competencies that will ensure they become successful leaders. Sabrina has a Master's in Education and a BS and MS in HR.
Fri, May 10
6:00am - 7:00am (PST)
Katia Bakunina

Katia Bakunina

Katia is a professionally trained credentialed coach (Co-Active and PCC from ICF) who focuses on helping people integrate parts of themselves and tell their leadership stories. She specializes in advertising, fashion, and tech. She has an MBA and BS.
Mon, May 20
1:00am - 2:00am (PST)
Chantelle Kohn

Chantelle Kohn

Chantelle is a leadership development facilitator with over a decade of experience within the non-profit, corporate, government and education sectors. She partners with organizations to build capacity in creating and sustaining thriving workplaces.
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