Transform Conflict into Collaboration

4.7 (448)
4.7 out of 5
448 ratings
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1 class
60 minutes

Description

Designed for managers and individual contributors, “Transform Conflict In Collaboration” will follow a step-by-step process to constructively manage conflict and de-escalate larger challenges lying beneath the surface. The class begins with an overview of the five conflict styles and creates space for you to reflect on your own response to conflict. This sets the stage for deeper engagement in role-plays and case studies, in which you will practice de-escalating conflict using the Dual Concern Model and the Islands Work approach. 

Once registered, you’ll have access to asynchronous articles and tools.

At the end of the course, you’ll be able to: 

  • Describe how your assertiveness and empathy levels determine your conflict style 
  • Utilize questioning techniques to gain perspective of others’ needs, wants, and feelings in conflict situations 
  • Apply a step-by-step approach to manage conflict and de-escalate challenges

Recommended Prerequisites: n/a

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Live learning
Small-group classes over video conference. Join wherever you are.
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Practice new skills in breakout rooms with like-minded professionals.
Real-world application
Apply new skills to your work by taking action and choosing a personalized Hone challenge.
Tue, Jun 24
1:00pm - 2:00pm (PDT)
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Miki Johnson

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Miki Johnson

Miki Johnson

Miki Johnson is a business leader, experienced group facilitator, and leadership coach who helps individuals and teams reconnect to their wise instincts. Previously, she cofounded and led Job Portraits, an employer brand agency in San Francisco.
Mon, Aug 11
2:00pm - 3:00pm (PDT)
Hanadi Chehabeddine

Hanadi Chehabeddine

Named “World-Class Peacekeeper” and “Everyday Hero” by the Star Tribune, Hanadi is an inclusion consultant, Speaker and Coach. As a thought-partner to leaders in business, education and government, Hanadi gives voice to communities of color.
Mon, Aug 25
7:00pm - 8:00pm (PDT)
Sonali Gera

Sonali Gera

Sonali is an Internationally Certified Coach and facilitator, a leading consultant on Diversity, Mental Health Practitioner and a Global HR professional. Yoga is her passion.
Tue, Sep 9
1:00am - 2:00am (PDT)
Hayley Wintermantle

Hayley Wintermantle

Hayley is an experienced, accredited (AC) Executive Coach and Coach Supervisor, with a background in Psychotherapeutic and Somatic coaching. She always aims to authentically bring her rich and varied expertise to create powerful learning spaces.
Mon, Sep 15
12:00pm - 1:00pm (PDT)
Mark Darren Gregor (he/him/his)

Mark Darren Gregor (he/him/his)

Mark Gregor is a coach and executive with 25+ years helping organizations, teams and leaders achieve impactful and sustainable transformation.
Fri, Oct 24
9:00am - 10:00am (PDT)
Sonali Gera

Sonali Gera

Sonali is an Internationally Certified Coach and facilitator, a leading consultant on Diversity, Mental Health Practitioner and a Global HR professional. Yoga is her passion.
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