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Transform Conflict into Collaboration

4.7 (235)
4.7 out of 5
235 ratings | 0 reviews
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1 class
60 minutes

Description

Designed for managers and individual contributors, “Transform Conflict In Collaboration” will follow a step-by-step process to constructively manage conflict and de-escalate larger challenges lying beneath the surface. The class begins with an overview of the five conflict styles and creates space for you to reflect on your own response to conflict. This sets the stage for deeper engagement in role-plays and case studies, in which you will practice de-escalating conflict using the Dual Concern Model and the Islands Work approach. 

Once registered, you’ll have access to asynchronous articles and tools.

At the end of the course, you’ll be able to: 

  • Describe how your assertiveness and empathy levels determine your conflict style 
  • Utilize questioning techniques to gain perspective of others’ needs, wants, and feelings in conflict situations 
  • Apply a step-by-step approach to manage conflict and de-escalate challenges

Recommended Prerequisites: n/a

Related classes:

  • Identify The Right Conflict Style
  • Navigate Different Intercultural Conflict Styles 
  • Influence Without Authority
  • Build High-Trust Relationships
How Hone is different
Live learning
Small-group classes over video conference. Join wherever you are.
Interactive activities
Practice new skills in breakout rooms with like-minded professionals.
Real-world application
Apply new skills to your work by taking action and choosing a personalized Hone challenge.
Wed, Jun 26
8:00am - 9:00am (PDT)
This class is full.
Fri, Jun 28
11:00am - 12:00pm (PDT)
Jacqueline Iloh

Jacqueline Iloh

Jacqueline Iloh is a coach, diversity & equity strategist, and a community and organizational consultant with over ten years of program management and facilitator experience.
Fri, Jul 5
2:00am - 3:00am (PDT)
Alison Roper

Alison Roper

Alison Roper is an experienced facilitator and coach who has worked in the FMCG industry for over 27 years and has successfully run her own business for the last 3.
Tue, Jul 9
1:00pm - 2:00pm (PDT)
Nicole Bliss

Nicole Bliss

Nicole Bliss is a client strategy leader and executive coach. While leading account strategy teams in the digital marketing space, Nicole realized her passion to help people become more self-aware and grow as leaders. She teaches yoga in corporate spaces.
Thu, Jul 18
1:00pm - 2:00pm (PDT)
Andrew Hapke

Andrew Hapke

Andrew coaches leaders in technology to take their career to the next level. He has worked at the intersection of entrepreneurship, social impact and technology for his whole career.
Tue, Jul 23
9:00am - 10:00am (PDT)
Andrew Hapke

Andrew Hapke

Andrew coaches leaders in technology to take their career to the next level. He has worked at the intersection of entrepreneurship, social impact and technology for his whole career.
Wed, Jul 31
12:00pm - 1:00pm (PDT)
Austin Walker

Austin Walker

Austin is a PCC ICF certified and leads groups for BIPOC men to embody their truth and experience the brotherhood in men’s work.
Tue, Aug 6
10:00am - 11:00am (PDT)
Hayley Dennis

Hayley Dennis

Hayley Dennis is an ICF-PCC certified executive coach with over 20+ years of corporate experience (technology, finance, oil & gas, manufacturing, retail, etc.). Hayley specializes in increasing employee engagement, emotional intelligence, and DEI.
Wed, Aug 14
2:00pm - 3:00pm (PDT)
Chantelle Kohn

Chantelle Kohn

Chantelle is a leadership development facilitator with over a decade of experience within the non-profit, corporate, government and education sectors. She partners with organizations to build capacity in creating and sustaining thriving workplaces.
Thu, Aug 22
7:00am - 8:00am (PDT)
Natalie Brain

Natalie Brain

Natalie Brain is an executive coach with more than a decade of cross-functional management experience at world-class organizations across six continents.
Thu, Sep 5
9:00am - 10:00am (PDT)
Katia Bakunina

Katia Bakunina

Katia is a professionally trained credentialed coach (Co-Active and PCC from ICF) who focuses on helping people integrate parts of themselves and tell their leadership stories. She specializes in advertising, fashion, and tech. She has an MBA and BS.
Tue, Sep 24
12:00pm - 1:00pm (PDT)
Svetlana Saitsky

Svetlana Saitsky

Svetlana is a certified co-active executive coach and mental wealth advocate.
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