Transform Conflict into Collaboration

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1 class
60 minutes

Description

Designed for managers and individual contributors, “Transform Conflict In Collaboration” will follow a step-by-step process to constructively manage conflict and de-escalate larger challenges lying beneath the surface. The class begins with an overview of the five conflict styles and creates space for you to reflect on your own response to conflict. This sets the stage for deeper engagement in role-plays and case studies, in which you will practice de-escalating conflict using the Dual Concern Model and the Islands Work approach. 

Once registered, you’ll have access to asynchronous articles and tools.

At the end of the course, you’ll be able to: 

  • Describe how your assertiveness and empathy levels determine your conflict style 
  • Utilize questioning techniques to gain perspective of others’ needs, wants, and feelings in conflict situations 
  • Apply a step-by-step approach to manage conflict and de-escalate challenges

Recommended Prerequisites: n/a

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Small-group classes over video conference. Join wherever you are.
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Apply new skills to your work by taking action and choosing a personalized Hone challenge.
Wed, Nov 6
9:00am - 10:00am (PST)
Hanadi Chehabeddine

Hanadi Chehabeddine

Named “World-Class Peacekeeper” and “Everyday Hero” by the Star Tribune, Hanadi is an inclusion consultant, Speaker and Coach. As a thought-partner to leaders in business, education and government, Hanadi gives voice to communities of color.
Tue, Nov 12
2:00am - 3:00am (PST)
Alison Roper

Alison Roper

Alison Roper is an experienced facilitator and coach who has worked in the FMCG industry for over 27 years and has successfully run her own business for the last 3.
Wed, Nov 27
12:00pm - 1:00pm (PST)
This class is full.
Mon, Dec 9
12:00pm - 1:00pm (PST)
Hayley Dennis

Hayley Dennis

Hayley Dennis is an ICF-PCC certified executive coach with over 20+ years of corporate experience (technology, finance, oil & gas, manufacturing, retail, etc.). Hayley specializes in increasing employee engagement, emotional intelligence, and DEI.
Tue, Jan 14
1:00pm - 2:00pm (PST)
Jacqueline Iloh

Jacqueline Iloh

Jacqueline Iloh is a coach, diversity & equity strategist, and a community and organizational consultant with over ten years of program management and facilitator experience.
Wed, Jan 29
2:00am - 3:00am (PST)
Giselle Timmerman

Giselle Timmerman

Giselle Timmerman is a Hone facilitator, leadership coach & trainer, and business school professor. Her purpose is to positively impact how leaders rise and thrive at work.
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