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Identify the Right Conflict Style

4.8 (224)
4.8 out of 5
224 ratings | 0 reviews
1 class
60 minutes


According to research done by CPP, US employees spend about 3 hours per week dealing with conflict, resulting in an annual cost of around $359 Billion. Although conflict is inevitable, it does not need to be destructive. How you respond to conflict determines whether the outcome is positive or negative.

In this class, you will explore the dual concern model to diagnose any conflict and choose an appropriate response style. Using non-violent communication skills, you will practice leading sensitive conversations and defusing conflict successfully. 

You will leave with a greater understanding of: 

  • How to diagnose different conflict styles and choose an appropriate response. 
  • The four steps of nonviolent communication and how to utilize them to defuse conflict.
  • Healthy ways to embrace conflict and turn tension into growth and success.
How Hone is different
Live learning
Small-group classes over video conference. Join wherever you are.
Interactive activities
Practice new skills in breakout rooms with like-minded professionals.
Real-world application
Apply new skills to your work by taking action and choosing a personalized Hone challenge.
Wed, Jun 26
3:00pm - 4:00pm (PDT)
This class is full.
Thu, Jul 11
1:00pm - 2:00pm (PDT)
Miki Johnson

Miki Johnson

Miki Johnson is a business leader, experienced group facilitator, and leadership coach who focuses on entrepreneurs and paradigm shifters. After working in journalism and professional photography for a decade, in 2014 she cofounded Job Portraits.
Mon, Jul 15
12:00pm - 1:00pm (PDT)
This class is full.
Thu, Jul 18
10:00am - 11:00am (PDT)
Hanadi Chehabeddine

Hanadi Chehabeddine

Named “World-Class Peacekeeper” and “Everyday Hero” by the Star Tribune, Hanadi is an inclusion consultant, Speaker and Coach. As a thought-partner to leaders in business, education and government, Hanadi gives voice to communities of color.
Tue, Aug 13
9:00am - 10:00am (PDT)
Kristen Earp

Kristen Earp

Kristen concentrates on emotional intelligence, mindful leadership, and relationship building to support leaders facing change, challenges, and uncertainty with greater confidence, clarity, and grit for higher impact and results.
Fri, Sep 20
10:00am - 11:00am (PDT)
Shauna Moran

Shauna Moran

Shauna Moran is an award-winning leadership coach, international public speaker, and author.
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