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Roundtable: Customer Success Professionals (New Offering Pilot)

1 class
60 minutes

Description

Hone’s new Roundtables are designed to connect you with a global community of peers in similar positions to tackle emergent challenges customer success teams are facing amidst today’s rapidly evolving market. 

In this Roundtable for customer success professionals, you’ll exchange strategies, connect with a global community of peers, and learn from folks tackling similar problems in a collaborative, participant-driven conversation. We expect to cover a range of topics, responding to emerging needs and goals for customer success professionals, including understanding your customer in relation to other stakeholders, speaking to them while still scaling your capacities, and human-centered solutions design. That being said, your unique goals and perspectives will shape the discussion, and we encourage you to bring the challenges that are top-of-mind for you to this Roundtable. 

The conversation will be led by an expert facilitator who’s previously led customer success teams solving similar challenges, making sure you walk away with fresh ideas, relevant solutions, and tactical next steps, whether you join one session or more.

How Hone is different
Live learning
Small-group classes over video conference. Join wherever you are.
Interactive activities
Practice new skills in breakout rooms with like-minded professionals.
Real-world application
Apply new skills to your work by taking action and choosing a personalized Hone challenge.
Thu, Nov 14
11:00am - 12:00pm (PDT)
Andrea Schwarz

Andrea Schwarz

Andrea Schwarz is an accomplished speaker, consultant, and executive coach with 20 years of experience driving enterprise transformation across diverse industries.
Thu, Dec 12
11:00am - 12:00pm (PDT)
Andrea Schwarz

Andrea Schwarz

Andrea Schwarz is an accomplished speaker, consultant, and executive coach with 20 years of experience driving enterprise transformation across diverse industries.