In today's competitive landscape, a businesses' success hinges upon its ability to prioritize and cater to the needs of customers.  If you are in a customer-facing role, you are key to that success. This class is designed for individuals seeking to enhance their customer-centric approach in their daily role. 

Throughout the course, we'll navigate the intricacies of customer-centricity, exploring how it transcends transactional interactions to foster meaningful relationships with clients. Through real-world case studies and interactive exercises, you'll gain practical tools to integrate customer-centric practices into every aspect of your work.

Note: Participants in this demo will be requested to provide detailed feedback on the class and will get the opportunity to shape Hone content. We appreciate your time and valuable feedback!