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Embrace a Customer-Centric Culture (New Content Demo)

1 class
60 minutes


In today's competitive landscape, a businesses' success hinges upon its ability to prioritize and cater to the needs of customers.  If you are in a customer-facing role, you are key to that success. This class is designed for individuals seeking to enhance their customer-centric approach in their daily role. 

Throughout the course, we'll navigate the intricacies of customer-centricity, exploring how it transcends transactional interactions to foster meaningful relationships with clients. Through real-world case studies and interactive exercises, you'll gain practical tools to integrate customer-centric practices into every aspect of your work.

Note: Participants in this demo will be requested to provide detailed feedback on the class and will get the opportunity to shape Hone content. We appreciate your time and valuable feedback!

How Hone is different
Live learning
Small-group classes over video conference. Join wherever you are.
Interactive activities
Practice new skills in breakout rooms with like-minded professionals.
Real-world application
Apply new skills to your work by taking action and choosing a personalized Hone challenge.