In the core class, you learned how to influence others without being in a position of authority by building trust and making your communication more effective. 

In this practice session, we’ll review these key concepts and apply them to a range of work situations. By working with others in the class to apply these concepts, you’ll strengthen your skills and identify where more practice is needed. At the end, you’ll leave with the support and confidence to apply what you’ve learned and be more effective in your role.