As a coach, your role is to provide support, and thoughtful probing as your direct reports work towards their goals. However, as a manager, you often have to direct people's work to influence outcomes.
In this class, we’ll revisit the spectrum of coaching approaches, ranging from directive to supportive. We’ll practice applying these approaches to real-life coaching conversations and discuss how to best use each of these approaches depending on the context to navigate your role as a coach and manager.
You’ll leave with a greater understanding of: