In this session, you will learn to spot the "hidden messages'' that make microaggressions challenging to decode at work. You will learn about the impact that hearing these messages can have on the recipients of microaggressions. Using the PART framework, you will practice delivering feedback about addressing problematic behaviors and statements through the lens of three different roles: the person who witnesses the microaggression, the recipient, and the microaggressor.
Explore techniques for improving communication across cultural barriers. You will learn to recognize, navigate, and bridge the complexities of individuals and groups to ensure engagement and inclusion.
Examine conflict as an opportunity to understand and unite different viewpoints and values to fuel change in the workplace. You will uncover your preferred conflict style and learn how unconscious bias and in/out-group dynamics impact disagreement, especially with a lens toward your current team and organization.
This course is designed to help you take a proactive approach to feedback by asking the right questions to the right people, and then thoughtfully applying their advice to power your professional growth.
In today’s increasingly remote organizations, how do leaders build trust across their teams in an effective way? In this workshop, we share how to embrace credibility, reliability, and safety in your work relationships and navigate difficult conversations to inspire more profound connection and trust.
Participants learn the “trust equation” and explore strategies and best practices to deepen relationships and cultivate greater trust with their teams.